General Description
Our refund and return policy is 30 days. If 30 days have passed
since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition in which it was purchased.
that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food,
flowers, newspapers or magazines cannot be returned. We also do not accept products that are
intimate or sanitary articles, hazardous materials or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.

Please do not return your purchase to the manufacturer.

There are certain situations in which only partial refunds are granted:

Any item that is not in its original condition, is damaged or is missing parts through no fault of its own
to our error.
Any item returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to
notify you that we have received your returned item. We will also notify you of the approval or
rejection of your reimbursement.

If approved, your refund will be processed and a credit will automatically be applied to your credit card.
credit or original payment method, within a maximum of 15 days.

Overdue or missing reimbursements

If you have not yet received a refund, first check your bank account again.

Next, contact your credit card company, it may take some time before you are able to
to be officially published for reimbursement.
Then contact your bank. There is often some processing time
before a refund is issued.
If you have done all this and still have not received your refund, please contact us at info@agrocult.es.
Items for sale
Only regular priced items can be refunded. Sale items cannot be refunded.
reimburse.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same
article, please send us an e-mail to info@agrocult.es and send your article to: Calle Eduardo Barreiros nº149 3ºD ( MADRID ).

Shipping and returns
To return your product, please send it by mail to: info@agrocult.es
You will be responsible for paying your own shipping costs to return your item. The cost of
shipping are non-refundable. If you receive a refund, the cost of the return shipping will be deducted from
your reimbursement.
Depending on where you live, the time it may take for the exchanged product to reach you
may vary.
If you are returning more expensive items, you may want to consider using a trackable shipping service, or
purchase shipping insurance. We do not guarantee that we will receive your returned item.

Need help?
Contact us at info@agrocult.es for questions related to refunds and returns.

PRIVACY POLICIES
These general terms and conditions shall be governed by Spanish law, which shall apply to
The interpretation, validity and execution of the provisions not provided for therein.
PRIVACY POLICY
PERSON IN CHARGE OF THE TREATMENT
Who is responsible for your data?
Owner: AGROCULT, S.L.
VAT ID: B-13923610
Registered office: C/ Eduardo Barreiros, 149 - 3oD. 28041Madrid
Contact e-mail: info@agrocult.es
PURPOSE OF DATA PROCESSING AND CATEGORIES OF DATA PROCESSED
What categories of data do we process?
Depending on the platform, Agrocult, S.L. treats the following categories of data:
Identification data:
First name, last name, mailing address, e-mail address, zip code, telephone number.
Passwords or user identification codes.
Commercial information data.
The personal data requested are mandatory, so that the refusal to provide them will result in the
impossibility to carry out the contracted services.
In the event that the user provides data of third parties, he/she declares that he/she has their consent and that he/she has the right to
undertakes to transfer the information contained in this clause, exonerating Agrocult, S.L. from
any liability in this regard. Nevertheless, Agrocult, S.L. will be able to carry out the
verifications to verify this fact, adopting the due diligence measures that
in accordance with the regulations on data protection.
The data in the forms provided by Agrocult, S.L. through the Platform are marked as follows
with an asterisk (*), will be necessary to fulfill the contractual or legal purposes.
established.
Therefore, if the user does not provide them, it will not be impossible for him/her to register on the Platform or to attend to his/her
application.
For what purpose and for how long will we process your personal data?
Agrocult, S.L., will treat the data of the users, manually and/or automatically, for the following purposes
following specific purposes:

Manage your registration as a user on the online platform owned by Agrocult, S.L. (hereinafter,
the "Agrocult "). However, in any case, the user must verify and validate his registration in the "Agrocult ".
Platform by entering your username and password by consent.
Manage the contracting of products and / or services through the Platform, as well as the
invoicing and corresponding delivery.
Periodically send (via e-mail, postal mail) electronic communications
with offers, promotions and news related to our online platform, unless otherwise indicated.
otherwise or the user objects or revokes his or her consent.
Periodically send commercial and/or promotional information related to the
products and services contracted through the Platform and of added value for users.
end, unless otherwise indicated or unless the user objects or revokes his or her consent.
Only if the user has checked the corresponding box, Agrocult, S.L. You can create a profile.
information provided by third parties and you can offer products and services
according to your interests, as well as to improve your user experience, and may take
automated decisions based on your personal preferences or interests, reliability, or
behavior, products purchased, etc. On the basis of the above, Agrocult, S.L. You will be able to make
specific offers, and send commercial communications tailored to your profile. In any case, the
You may object or revoke your consent at any time.
Complying with the legally established obligations, as well as verifying the fulfillment of the
contractual obligations, including fraud prevention.
How long do we keep your data?
Agrocult, S.L. will keep the personal data of users only for the period of time
necessary for the realization of the purposes for which they were collected, provided that they do not
revoke the consents given. Subsequently, if necessary, the information will be
will remain blocked for the legally established periods, in any case, the period will be 5 years.
years, or the time limit established by law for any action that may result from the processing.
In the case of the data you provide us in relation to the job offers in which you want to
will be kept for 5 years from the date of the last update. After
If the data has not been updated within this period, the data will be deleted, unless otherwise indicated.
What security measures do we implement to protect your data?
Agrocult, S.L. To protect the different types of data reflected in this privacy policy,
will carry out the necessary technical security measures to prevent its loss, manipulation,
diffusion or alteration.
Encryption of communications between the user's device and Agrocult, S.L. servers.
Encryption of information on Agrocult, S.L. servers.
Other measures to prevent access to user data by third parties.
In those cases in which Agrocult, S.L. has service providers for the maintenance of
the platform that are located outside the European Union, these international transfers have
The information provided by Agrocult, S.L. has been regularized according to the commitment of Agrocult, S.L. with the protection, integrity and security of
personal data of customers.

third LEGITIMACY
What is the legitimacy for the processing of your data?
The legitimacy for the processing of user data by Agrocult, S.L. To carry out its activities, Agrocult, S.L.
The registration and registration of the user in the Platform is based on the consent of the user.
interested party, requested for the specific case.
For its part, the management of the contracting of products or services through the Platform, payment,
Invoicing and corresponding shipments are legitimized by the execution of the contract itself.
The treatment of data for the purpose of sending electronic newsletters with offers, promotions, etc.
and news related to our Platform, commercial and/or promotional information, the
anonymous statistical reporting on access habits and activity
developed by users on the web and the elaboration of commercial profiles that use data
derived from the management of the products and services contracted with Agrocult, SL, are based on the
legitimate interest of Agrocult, SL to carry out these treatments in accordance with current regulations.

The consents obtained for the aforementioned purposes are independent of each other.
that the user may revoke one or more of them without prejudice to the others.
In addition, the user's information may be used to comply with the different
legal obligations of Agrocult, S.L.
DATA TRANSMISSION
To which recipients will your data be communicated?
The State Security Forces and Corps under the terms set forth in the Law.
Banks and financial institutions to collect payment for the services offered.
V. OTHER DATA THAT WE TREAT IN AGROCULT, S.L.
As part of Agrocult, S.L.'s commitment to privacy and personal data protection, we would like to inform you that
we inform you of other data processing that may be carried out in the context of the relationship with our company
with customers, specifically in relation to telephone customer service.
In this sense, Agrocult, S.L. will process your data in order to improve the quality of our services,
as well as to manage the request made and provide, where appropriate, the services that have been requested.
If you wish, you can contact us through the telephone numbers provided for this purpose,
the legal basis for the processing will be the adoption of pre-contractual measures or the development of the
contractual relationship, as well as, in certain cases, your own consent.
SIERRA. USERS' RIGHTS
What rights does the interested party have?
You can send us a letter to Agrocult, S.L., C/ Eduardo Barreiros 149 - 3oD (Madrid), C.P. (28041) or to
through the e-mail address info@agrocult.es, at any time and in any form.
free of charge, for the exercise of the following rights:

To revoke the consents granted.
Obtain confirmation as to whether or not Agrocult, S.L. is processing personal data concerning you or your personal data.
no.
Access your personal data.
Rectify inaccurate or incomplete data.
Request the deletion of your data when, among other reasons, the data is no longer needed for the following purposes
the purposes for which they were collected.
Obtained from Agrocult, S.L. the limitation of data processing when any of the following conditions are met
conditions provided for in the data protection regulations.
Under certain circumstances and for reasons related to your particular treatment situation
data, the interested parties may object to the processing of their data. Agrocult, S.L. shall cease to
data processing, except for compelling legitimate reasons, or for the exercise or defense of possible
claims.
Obtain human intervention, to express their point of view and challenge decisions.
automated systems adopted by Agrocult, S.L., where appropriate.
Request the portability of your data.
Claim before the Spanish Data Protection Agency (www.agpd.es) when the interested party
considers that Agrocult, S.L. has infringed the rights that are recognized by the regulations
applicable in data protection.
VIII. CONFIDENTIALITY
The personal data collected through this website or through the
The different communications that are maintained with the user will be treated with
confidentiality, undertaking to keep them secret in accordance with the provisions of the
established in the applicable legislation.
VIII. USE OF COOKIES
El sitio web de Agrocult, S.L. utilizar cookies para diferenciar entre
diferentes usuarios del Sitio Web. Esto permite al Usuario tener una mejor
experience when you visit our Web Site, helping to improve it.
The User can obtain more information on the use of cookies by clicking on the link to our
Cookies policy.
PRIVACY POLICY UPDATE
This Privacy Policy may need to be updated. For this reason, it is
it is necessary for the user to review this policy periodically and, if possible, every time

who access the Web Site in order to be adequately informed about the type of information
collected and its treatment.
Without prejudice to the foregoing, the user will be informed of any changes to the
This privacy policy affects the processing of your personal data.

This Cookies Policy is an integral part of the legal texts and the Privacy Policy of the web site https://agrocult.es (hereinafter, the "Web Site" or the "Web"), as well as property of AGROCULT, S.L. (hereinafter, "AGROCULT"), with VAT ID: B-13923610address at Calle Eduardo Barreiros 149, 3ºD, 28041, Madrid, and e-mail address for privacy purposes: info@agrocult.es.

Accessing and browsing the Website, as well as the acceptance of the banner corresponding to the cookies and their configuration imply the acceptance of the terms and conditions set forth in this Cookies Policy.

In order to facilitate the navigation through the Web Site, AGROCULT, informs you that it uses cookies or other files of similar functionality (from now on, the "Cookies").

In any case, we inform you that AGROCULT is the responsible of these Cookies and of the treatment of the data obtained through these, deciding on the purpose, content and use of the treatment of the obtained information. In addition, the present Web Site does not install our Cookies in the devices of the Users until these have accepted the installation of these.

What is a Cookie?

Cookies are files containing small amounts of information that are downloaded to the user's device when visiting a web page or an application, associating only with an anonymous user and his device and sometimes providing evidence that allows access to the user's personal data.

Cookies are essential for the operation of the Internet, its main purpose is to recognize the user each time you access the Web Site, allowing, in addition to improving the quality, offer a better use of both environments, customizing the services offered in this and offering the user information that is of interest or may be of interest, in attention to the use made of those. In any case, the user can access the configuration of your browser to modify and / or block the installation of cookies sent from the Web Site, without this preventing access to content.

Use of Cookies by AGROCULT

Users expressly authorize the use of this information for the purposes indicated, through the channels provided for this purpose on the Website, without prejudice to their right to reject, disable or configure the use of Cookies. If Cookies are disabled or rejected, browsing the Website may not be optimal and some of the available utilities may not work properly.

Specifically, AGROCULT is using the Cookies for the purposes that are exposed next. If in the future AGROCULT uses other Cookies with the purpose of providing more and better services, the user will be informed about it.

The installation of these Cookies in the user's device will always occur after the collection of consent and/or configuration of these.

This Cookies Policy provides general information on all Cookies used on the Website. However, for information purposes for the user, Cookies that are necessary for the operation of the Website will be enabled by default, and may be, if necessary, disabled and rejected by the user, always in compliance with current regulations.

Types and purposes of cookies used

The Website uses its own and third party cookies. Depending on the entity that manages the data obtained through cookies, they are grouped as follows:

• Own: Those that are sent to the editor that provides the service requested by the user.
• Third-party: They are not managed by the editor, but by a third party that manages the data obtained through the Cookies.
• Depending on their permanence:
• Session: they remain during access and navigation on the site, and are deleted once the user leaves the Web Site.
• Permanent: They remain stored in the terminal and can be accessed and processed for a period of time defined by the person responsible for the Cookie.

Cookies used on the Web Site

The Cookies used by AGROCULT are own and third party cookies.

Necessary Cookies

These cookies are considered essential for browsing in both environments, as they enable the user to use their features or tools, such as, for example, identifying the session, accessing restricted access areas, guaranteeing browsing security. Without these cookies, the aforementioned functions would be disabled.

In this sense, AGROCULT uses these own cookies with the following purposes:

• Identify the user's session to keep it active during navigation.
• Identify the user's session to prevent possible attacks and request forgery.
• Identify the user's cookie settings.
• Identify the server used by the user.
• Web firewall security configuration.
• Verify the connection with the servers (in these cases these cookies may be from third parties, but they will always have the described purpose).
• Optimize web response time with the cache function.

Analytical Cookies

These cookies are used to analyze the user's navigation on the Website, as well as to account for them. Some of these cookies identify the user, while others only use aggregate data.

AGROCULT Analytical Cookies

AGROCULT, through the Web site, uses own Cookies for the security of both environments and at analytical level. Specifically these Cookies are:

Behavioral advertising cookies

They are those that, processed by us or by third parties, allow us to analyze your browsing habits on the Internet so that we can show you advertising related to your browsing profile.

User settings to avoid Cookies

In compliance with current regulations, the user can configure the installation of Cookies on the Website in the specifically enabled channels. Through this tool, the User can accept all Cookies, reject all of them (if applicable, those that are not necessary for the operation of the website) or gradually configure them.

In the same way, AGROCULT makes available to the users of the Web Site the information that allows them to configure their navigator/browsers of Internet to maintain their privacy and security in relation to the Cookies. For that reason, the information and the links to the official support sites of the main browsers are facilitated so that each user can decide if he/she wants or not to accept the use of Cookies.

Thus, it is possible to block Cookies through the configuration tools of the browser, or each user can configure his browser to warn him when a server wants to save a Cookie:

• If you use Microsoft Internet Explorer, you will find the option in the menu Tools > Internet Options > Privacy > Settings. To learn more visit this link: http://windows.microsoft.com/es-es/windows-vista/block-or-allow-Cookies and https://support.microsoft.com/windows.
• If you use Firefox, you will find the option in the menu Tools > Options > Privacy > Cookies. To learn more visit this link: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias?redirectslug=habilitar-y-deshabilitar-cookies-que-los-sitios-we&redirectlocale=es.
• If you use Chrome, in the section Options > Advanced Options > Privacy. To learn more visit this link: https://support.google.com/accounts/answer/61416?hl=es
• If you use Opera, in the Security and Privacy option, you can configure the browser. To learn more visit: this link:  https://help.opera.com/en/latest/web-preferences/#cookies
• If you use Safari you will find the option in the Preferences/Privacy menu. To learn more visit: this link: https://support.apple.com/es-es/HT201265
• If you are using Microsoft Edge, under Settings and more > Settings > Privacy, search and services. To learn more visit this link: https://support.microsoft.com/search/results?query=cookies+Microsoft+Edge&isEnrichedQuery=true

Cookies on mobile devices

AGROCULT also uses cookies or other storage devices on mobile devices.

Cookies that are not mandatory for browsing this Web Site may be disabled in the Web Site settings.

These settings are located in the footer of the Web Site. In addition, as with computer browsers, browsers on mobile devices allow you to make changes to privacy options or settings to disable or delete cookies.

If you wish to modify your privacy settings, please follow the instructions specified by the developer of your mobile browser.

Below, you can find some examples of links that will guide you to modify the privacy settings on your mobile device:

• IOS: (http://support.apple.com/es-es/HT1677)
• Windows Phone: (https://support.microsoft.com/es-es/help/10635/windows-phone-change-privacy-and-other-browser-settings) 
• Chrome Mobile: (https://support.google.com/chrome/answer/2392971?hl=es)
• Opera Mobile: (https://goo.gl/Nzr8s7)

Information regarding your data

In order to exercise any of your rights regarding data protection, as well as to know the (i) Purposes of processing and legal basis of processing; (ii) Recipients or categories of recipients of personal data; (iii) International transfers; (iv) Retention period; (v) Rights of data subjects; (vi) Existence of automated decisions, including profiling, you can access the Privacy Policy of AGROCULT.

 Modifications to the Cookies Policy

This Cookies Policy may be modified according to legislative or regulatory requirements, or in order to adapt this policy to the instructions issued by the Spanish Data Protection Agency. Therefore, users are advised to visit it periodically. When significant changes are made to this Cookies Policy, they will be communicated to users via e-mail.

IDENTIFICATION

Owner: AGROCULT, S.L. (hereinafter, "Agrocult")
Registered Office: Calle Eduardo Barreiros, 149, 3D 28041, Madrid, Spain.
E-mail: info@agrocult.es
VAT ID: B-13923610

This Legal Notice regulates the access, navigation and use of the website located at URL
https://www.agrocult.es/ , and by means of which the following is informed
users of their rights and obligations in relation to the contents displayed on the Site,
as well as the logos and trademarks used, and the responsibilities that may derive from their use.

By accessing, browsing or using the Web Site, you expressly and unreservedly accept all the terms and conditions of this Agreement.
conditions of this Legal Notice, having the same validity and effectiveness as any other contract.
written and signed.

Notwithstanding the foregoing, AGROCULT reserves the right to modify the presentation,
configuration and content of the Web Site, as well as this Legal Notice, so it is recommended to
to users for constant review.

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

AGROCULT owns or, as the case may be, holds the corresponding licenses for the rights of
intellectual, industrial, image or any other analogous property on the Web Site, as well as any other similar rights on the
as well as on all content offered therein, including but not limited to
not limited to, photographs. illustrations, logos, trademarks, graphics, designs,
interfaces or any other information or content included therein.

Users only have a non-exclusive right of use, on a strictly personal basis.
and for the sole purpose of browsing the Web Site in accordance with this Legal Notice.

RULES OF USE OF THE WEB SITE

Access to or use of the Web Site for illegal or unauthorized purposes is not permitted, whether or not for any purpose.
economic, and, therefore, its consequences will be the sole responsibility of the users.

In particular, and without limitation to this list, it is prohibited:

(i) use the Web Site in any way that may cause damage, interruption, inefficiency, or
defects in the operation of these devices or third parties;

(ii) use the website for the transmission, installation or publication of viruses, Trojans, worms,
malicious code or other harmful or illegal programs or files;

(iii) use the web site to transmit material for advertising or promotional purposes, including
spam, chain letters or similar, without the prior, express and written permission of AGROCULT.

(iv) use the Web Site in a manner that constitutes an infringement of any right of AGROCULT
or any third party;

(v) use the Web Site to transmit or post any defamatory material,
offensive, racist, vulgar, denigrating, pornographic, obscene or threatening, or that may disturb,
harm or simply affect any person at AGROCULT's discretion;

(vi) use the Web Site to collect personal data from other users;

(vii) use the Web Site unlawfully, against good faith, morality and/or public order;

(viii) gain unauthorized access to any section of the Web Site, other systems or networks; or
connected to it, to any AGROCULT server or to the services offered through the Site.
Web by hacking or spoofing, password mining or any other illegitimate means or by any other means.
any other means established in this Legal Notice;

(ix) take any action that would cause disproportionate or unnecessary saturation of the
infrastructure of the Web Site or of the systems or networks used or owned by AGROCULT as well as
of the systems and networks connected to the Web Site.

Failure to comply with any of the foregoing obligations by users of the Site
Web may give rise to the adoption by AGROCULT of the appropriate measures in the exercise of the
of their legitimate interests.

Access to or use of the Web Site for illegal or unauthorized purposes is not permitted, whether or not for any purpose.
economic, and, therefore, its consequences will be the sole responsibility of the users.

In particular, and without limitation to this list, it is prohibited:

(i) use the Web Site in any way that may cause damage, interruption, inefficiency, or
defects in the operation of these devices or third parties;

(ii) use the website for the transmission, installation or publication of viruses, Trojans, worms,
malicious code or other harmful or illegal programs or files;

(iii) use the web site to transmit material for advertising or promotional purposes, including
spam, chain letters or similar, without the prior, express and written permission of AGROCULT.

(iv) utilizar el Sitio Web de manera que constituya una infracción de cualquier derecho de AGRICULT
or any third party;

(v) use the Web Site to transmit or post any defamatory material,
offensive, racist, vulgar, denigrating, pornographic, obscene or threatening, or that may disturb,
harm or simply affect any person at AGROCULT's discretion;

(vi) use the Web Site to collect personal data from other users;

(vii) use the Web Site unlawfully, against good faith, morality and/or public order;
(viii) any damage or injury caused, to himself or to a third party, by any person who violates
the conditions, rules and instructions that AGROCULT establishes in the Web Site or through the
security systems breached.

AGROCULT declares that it has taken all the necessary measures, within its possibilities and the
to ensure the operation of the Web Site and to minimize the errors of the
system, both from the technical point of view and in terms of the contents published in the
Web site. .

AGROCULT is not responsible for the accuracy, completeness or timeliness of the information provided.
published on the Website from external sources, nor from that contained on other platforms to
which are linked from the Web Site.

AGROCULT reserves the right to suspend, modify, restrict or discontinue, temporarily
or definitive, the access, navigation, use, hosting and/or downloading of the contents and/or use of the
services of the Website, with or without notice, to users who contravene any of the terms of the
provisions detailed in this Legal Notice, without the possibility of claiming any indemnification for
this cause.

USER SERVICE

Users have at their disposal the user support service through which AGROCULT
will attend to queries, complaints and suggestions made by them.

Users can access customer service through the following e-mail address
e-mail:

E-mail: info@agrocult.es

AGROCULT will respond to complaints or queries as soon as possible and, in any case, within the time limit set out in this document.
maximum of one (1) month.

CONFIDENTIALITY AND DATA PROTECTION.

In accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE EUROPEAN PARLIAMENT OF THE EUROPEAN UNION
COUNCIL DECISION of 27 April 2016 on the protection of individuals with regard to the protection of individuals with regard to the processing of personal data and on the protection of privacy and data protection in the European Union
the processing of personal data and the free movement of such data and providing for the free movement of such data.
repealing Directive 95/46/EC (hereinafter, "GDPR"), and Organic Law 3/2018, of December 5, 2018, of
Protection of Personal Data and Guarantee of Digital Rights (hereinafter referred to as "LOPDGDD"), all of them
personal data provided during the use of the Web Site will be processed in accordance with the provisions of the
Privacy Policy that users must read and, if applicable, accept and/or agree to.
consent.

SAFEGUARD CLAUSE

All clauses or terms of this Legal Notice are to be interpreted independently, and the
other clauses will not be affected in the event that any of them has been declared
null and/or void by a court judgment or final arbitration award. The clause or clauses affected
shall be replaced by another or others that preserve the effects pursued by this Legal Notice.

UPDATING AND MODIFICATION OF THE WEB SITE

AGROCULT S.L. reserves the right to update, modify or delete the information contained in its website.
website, and its configuration or presentation, at any time, without prior notice, and without assuming
responsibility for it.

APPLICABLE LAW AND JURISDICTION

Access to and use of the Web Site shall be governed by and construed in accordance with Spanish law.

In the event of any conflict or discrepancy arising in the interpretation and/or application of the Legal Notice or of
the Terms and Conditions of Use and Purchase, the Courts and Tribunals provided for in the
applicable legal regulations.